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WhatsApp CRM with AI

The WhatsApp CRM that replies while you work

Your WhatsApp and website chats land in a single inbox. An AI assistant answers the usual questions using your business details and hands you what it doesn't know. You step into any conversation whenever you like.

WhatsApp Business
Ana García
+34 612 34 56 78
WhatsApp
Hi, are you open on Saturday afternoon?
18:42
Answered by the AI
Hi Ana. On Saturdays we're open from 10:00 to 14:00; we're closed in the afternoon.
18:42
OK. Could you make me a cake for 20 people on Sunday?
18:44
The AI doesn't have that information: it handed you the conversationNeeds you

Illustrative example with a sample business.

The AI doesn't make up prices or opening hours: what it doesn't know, it hands to you without replying.

A look inside

Tap a tab and watch it work

The inbox, the assistant, each customer's profile and the Full plan, with a sample business.

Inbox
All your conversations
🥖 Panadería Paco
1 needs you
Ana GarcíaCould you make me a cake for 20 people…?Needs you
Pedro M.Do you have gluten-free bread?AI replied
Hotel CostaOrder for Monday's breakfastDraft ready
Luis R.Thanks, I'll come and pick it upResolved

Every conversation with its channel and status: the ones that need you at the top, the ones the AI answered and the resolved ones. For email, the AI leaves you a draft to review.

In 3 steps

From your usual WhatsApp to an inbox with help

1

Connect your WhatsApp

Scan a QR code from the dashboard and your number stays on your phone. Your website chat joins the same inbox.

2

Fill in your business details

Opening hours, address, phone and services. That's what the assistant uses to answer, and you can change it anytime.

3

Handle only what matters

The AI answers the usual questions. Whatever needs a person reaches you flagged, and you take it.

Everything included

Every message in its place, and nobody left unanswered

Single inbox

WhatsApp and your website chat in the same list. With the Full plan, your email and Telegram too.

AI assistant with your details

It answers with your business's opening hours, address, phone, website and services. No message limit.

Hands you what it doesn't know

If it doesn't have the information, it doesn't reply: it moves the conversation to "Needs you". When you write, the AI steps back.

A profile for every customer

Each person's details, chats and notes, one click from the conversation. With invoicing, their purchases too.

Status of every contact

Lead, contacted, qualified, awaiting payment, customer or discarded. And labels to sort them your way.

Quick replies and notes

Up to 20 saved replies for what you type every day, and internal notes the customer never sees.

Voice notes transcribed

The audio messages you receive are turned into text, so you can read what they ask without listening.

The same person across channels

If someone writes on WhatsApp and on your website with the same phone or email, you see their history together.

Team and automations (Full)

Logins for your team with no seat limit, email alerts, a daily summary, follow-ups and payment links from the chat.

The app or Karma

What changes compared with the WhatsApp Business app

The free app is fine for replying from one phone. When the messages don't stop, or more than one person handles them, it falls short.

Karma
Just the app
The usual questions
The AI answers with your details
A fixed automatic message
What needs a person
Reaches you flagged
Gets lost among the rest
Your website chat
In the same inbox
In another app
What you know about each customer
Profile, notes and status
Labels and memory
Handling it as a team
Each with their own login (Full)
One phone for everyone

Pricing

Two plans. Unlimited AI on both.

Basic to handle your WhatsApp and website yourself; Full for more channels, your team and automations. No lock-in, tax not included (IPSI 0.5%).

Basic
€19.95/month
or €15.96/month paid yearly (€191.52)
  • WhatsApp with your number (via QR) or the WhatsApp API
  • Your website chat in the same inbox
  • AI assistant with no message limit
  • Customer profiles, notes and quick replies
  • You handle it from the dashboard
Start with Basic
For teams
Full
€49.95/month
or €39.96/month paid yearly (€479.52)
  • Everything in Basic
  • Plus your email and Telegram
  • Your team inside, no seat limit
  • Alerts, daily summary and follow-ups
  • Payment links from the chat
Choose Full

💡 Quarterly: €53.87 for Basic and €134.87 for Full every 3 months. What Meta charges for WhatsApp API templates is extra. Payment links require Karma invoicing and your Stripe account.

Frequently asked questions

What everyone asks

It answers with the business details you have in the dashboard: opening hours, address, phone, website and services. It's forbidden from making up prices or hours and from promising results. If it's asked something that isn't in those details, it doesn't reply: it flags the conversation for you to handle.

Yes. You open the conversation and write; from that moment the AI steps back from that chat for 8 hours. You can also switch it off for a specific conversation.

Yes. You connect your WhatsApp Business by scanning a QR code from the dashboard and the number stays on your phone. If you prefer the official WhatsApp API, it can be connected with your Meta account details too; whatever Meta charges for its templates is extra.

On WhatsApp connected via QR, the AI rests at night: by default it replies Monday to Saturday from 8:00 to 22:00, and you can adjust it to your hours. Messages keep coming in and they're waiting in the inbox.

No. It answers questions and hands you whatever needs a person, such as an appointment or a quote. On the Full plan it can propose a payment link, but someone on your team always confirms it.

With Basic you connect WhatsApp and your website chat and you handle it from the dashboard. Full adds your email and Telegram, logins for your team with no seat limit, and the automations: email alerts, daily summary, follow-ups and payment links. The AI is unlimited on both.

It's a bubble on your website. Whoever writes leaves their email and confirms it with a code, so you always know who you're talking to. If your website is built by Karma it's installed automatically; on another website you just paste a code snippet.

No. You choose how often you pay: the period you choose is paid in full and, when it ends, you carry on or stop.

Make sure no message goes unanswered

Connect your WhatsApp with a QR code and fill in your business details. If you get stuck, we'll help you on WhatsApp.

Message us on WhatsApp

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