They comment your chosen word, get your DM and their email goes into your Customers list. No need to reply one by one.
A look inside
From the comment to your inbox, step by step
You set up the campaign once in Automation › Campaigns and it works on the posts you choose.
How it works
Three steps and you're off
Pick a word and a post
Start from a template (deliver a file or qualify leads) or from scratch, and choose which of your Instagram posts it works on.
Write what it says
The public replies, the first DM with its buttons and what comes next. Before you switch it on, you see the whole conversation as the person will see it.
Switch it on and keep track
Conversations land in your CRM inbox, each contact in your Customers list, and in Stats you see which post and which button work best.
What it does
Everything that happens after a comment
A public reply, without looking like a bot
Several replies that take turns. It answers the first 10 comments on each post, then 1 in 3, up to 20 an hour, to look after your account.
Buttons in the DM
Up to 3 buttons or quick replies. For people using Instagram on a computer, who don't see them, the message includes the word they can type.
Delivers your PDF or link
The file arrives inside the chat with its own link, and you can see roughly how many times it's opened. Links to your website go out tagged with the campaign.
Asks for an email or phone number
It asks for it in a message, checks that it's valid and says what it will be used for. Whatever they leave is saved to their profile.
Knows if they follow you
After the first button, it checks whether the person follows your account and sends them a different message depending on the answer, or invites them to follow you.
A reminder if they don't reply
If they stop halfway, they get a single reminder after 1, 2, 4 or 8 hours, from 9:00 to 21:00 and within the 24-hour window Instagram allows.
Hands you whoever wants to talk
With "Talk to someone", the conversation moves to "Needs you", with an alert. If your team replies, the campaign steps back.
Every contact goes into Customers
They come in with the campaign's stage and label. If they comment again on a later-stage campaign, they move up a stage, never down.
They opt out with one word
If they type STOP, neither the campaign nor any other automation will DM them again.
Comparison
Reply by hand or let the campaign do it
What changes day to day for a post that gets comments.
How to get it
With CRM + Automation or the Total Pack
For now, Instagram campaigns aren't sold separately: they come with CRM + Automation and with the Total Pack, which includes it.
- Instagram comment campaigns
- Public reply and a DM with buttons
- File delivery and asking for an email or phone number
- The whole CRM: WhatsApp, website chat, email and Telegram
- Your team inside, plus the automations
- Instagram campaigns, with CRM + Automation
- Social media with one reel a week
- Website, SEO and Google and Meta ads
- Unlimited VeriFactu invoicing
- Time tracking for your team
💡 Tax not included (IPSI 0.5%). You need an Instagram professional account linked to your business's Facebook page. Six-monthly and yearly plans are paid upfront. See what else each pack includes on the packs page.
Questions
